TurboTax Help and Support: Access to a TurboTax specialist is included with TurboTax Deluxe, Premier, Self-Employed, TurboTax Live, and TurboTax Live Full Service; not included with Free Edition (but is available as an upgrade). On-screen help is available on a desktop, laptop or the TurboTax mobile app.

Where is the Live Help button in TurboTax?

The tax expert’s message can be accessed anytime via the floating Live help button in the bottom right corner of any TurboTax Live screen.

How does Form 8915-E work?

Form 8915-E lets you report the penalty-free distribution Or, you can opt to pay the entire tax liability with your 2020 tax return. The distribution is not subject to the 10% additional tax. You can recontribute some or all of the distribution at any time during the three-year period.

Can a full year resident file a TurboTax return?

In some situations, a taxpayer can elect to be treated as a full-year resident in the transition year to avoid having to file two separate returns. Just answer simple questions about your life, and TurboTax Free Edition will take care of the rest.

Do you need to update your TurboTax file?

But it sounds like you got it into the online version. You downloaded the .tax2019 file? After you get the program installed the first thing to do before you open your tax return .tax file is to update the program and install any state programs you had. Then open your file.

How do I install Turbo Tax on my computer?

Turbo Tax has a default folder to be installed to, but you can change the destination. Click “Next” after you set the location. Select “Install” to initialize the copying of Turbo Tax files from the disc to your computer. When this step is complete, Turbo Tax will be available for immediate use.

Is it a Turbo Tax problem or user error?

This isn’t a Turbo Tax problem so much as it is a user error. You have to install the updates before you file your tax return or it could easily be wrong. Let’s be realistic about this. Turbo Tax tries to get its product to the shelves by December for customers to buy it. This is a pretty good business plan.